Subscription Record Company Selects Saddle Creek for Fulfillment

The 3PL has been selected to manage fulfillment services for the fast-growing record-of-the-month club.

Each month, Vinyl Me, Please subscribers receive a vinyl album along with an original 12” x 12” art print and a suggested cocktail pairing in a tamper-proof, customer shipper.

Saddle Creek will handle fulfillment of all orders, including vinyl subscriptions and e-commerce orders containing special add-ons and other accessories. Saddle Creek also will provide systems and technology, coordinate inbound deliveries with vendors, manage quality control and inspection, and process returns.

“We needed a fulfillment partner that could accommodate our double-digit growth and the increasing complexity of our operations,” said Matt Fiedler, Vinyl Me, Please co-founder and CEO. “Saddle Creek was our first choice because of their expertise in subscription fulfillment, ability to customize operations and commitment to customer service.”

“Subscription companies across the country look to Saddle Creek for our proven approach, sophisticated systems, nationwide network, and customized solutions.”Perry Belcastro, vice president of fulfillment services at Saddle Creek

Social media is an important element of marketing for Vinyl Me, Please, so both quality and the timing of deliveries is critical. Saddle Creek’s subscription fulfillment model allows for strategically processing orders based on customer location - ensuring that subscribers across the country receive their orders in a tight delivery window.

As Vinyl Me, Please continues to grow, they will be able to leverage Saddle Creek’s network of facilities for direct-to-consumer shipping to ensure that orders arrive in the required delivery window at the lowest possible landed cost.

“Subscription companies across the country look to Saddle Creek for our proven approach, sophisticated systems, nationwide network, and customized solutions,” said Perry Belcastro, vice president of fulfillment services at Saddle Creek. “We welcome the opportunity to help Vinyl Me, Please take their operations to the next level while maintaining excellent customer service.”

Saddle Creek will begin managing fulfillment services for Vinyl Me, Please at the 3PL’s temperature-controlled Charlotte, N.C. facility in November.