The Total Economic Impact of Bizagi’s Low-Code Intelligent Process Automation Platform

Executive Summary

Across industries, automating business processes to win, serve, and retain customers has been an imperative for years.

In a recent survey, Forrester found that over 60% of the surveyed organizations are reconsidering their process automation strategy in light of new work patterns or economic circumstances.

Based on interviews with five Bizagi customers, this case study examines the costs and benefits of deploying an enterprisewide process automation program based on Bizagi’s Low-Code Intelligent Process Automation Platform.

Increasingly, organizations are allocating budgets and efforts to accelerate their digital business transformations, improve customer experience, increase employee productivity, and find ways to reduce costs.

Process automation can play a key part in all of these strategic initiatives.

However, organizations are often challenged by a general lack of agility, costly manual processes, and technical issues, such as data residing in disjointed systems. They realize the need to find a more holistic approach, and thus, they are looking for new solutions and new tools in order to both orchestrate these new systems and to enable their business teams to automate processes at scale.

Bizagi provides a low-code digital process automation platform with a usage-based pricing model that allows organizations to model, simulate, and automate business processes for simple and complex process workloads.

Bizagi commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Bizagi’s Intelligent Process Automation Platform.

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Bizagi’s Low-Code Intelligent Process Automation Platform on their organizations.

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