Intelligent Process Automation: Unlocking True Digital Transformation

Bridging the Digital Transformation Chasm

With IDC predicting that by 2020 at least 55% of organizations will be digitally determined, transforming markets and reimagining the future through new business models and digitally enabled products and services, it's clear that they must move beyond investing in individual digital technology pilots and proof-of-concept projects.

The time has come to bring new digitally inspired ways of thinking and working right into the heart of business systems - leveraging technology to automate, instrument, coordinate, and optimize activities not only at the "outside edge" of the organization, but also throughout value chains and vital support functions.

However, there's a chasm that needs to be bridged. How can organizations create new operating models that support scaled digital initiatives aiming to deliver always-on, responsive, agile, personalized experiences, when those operating models have to be built from existing processes, systems, and teams that are not set up for new ways of working?

View this report to explore:

• The new wave of insight-driven business automation
• IDC’s maturity model for digital transformation platforms
• The Four Main Elements of Intelligent Process Automation
• Overcoming the limitations of task-based approaches