Last Mile Delivery Obstacles & Opportunities for Furniture Retailers

The Research

The research, which polled more than 50 retailers, revealed actionable insights into retail furniture delivery practices. It also provided a glimpse into the future directions of the industry.

For A Furniture Customer, Last Mile Delivery Is a Crucial Link in the Relationship With Retailers

Points of failure revolve around customer-friendly service models, preventing damage, and real-time communications with the customer.

Brand reputation influences furniture retailers’ decisions about whether to use a 3PL.

With the right partnership, companies have the opportunity to support growth in sales, expand their geography, save costs, and leverage proved technologies to cement the customer relationship.

Retailers want a delivery schedule for the consumer at a time of their choosing.

This white paper presents insights from industry executives, with selection criteria for choosing a 3PL partner.