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Talking Supply Chain: The Truth About Digital Twins

Optilogic CEO Don Hicks says the way we are thinking about this technology is all wrong



Digital twins are everywhere these days, but Don Hicks believes we are thinking about them all wrong. The CEO of Optilogic, joined Talking Supply Chain host Brian Straight to explain why companies investing in digital twins may not be getting the benefits they are expecting.

Digital twins are a technology that allows companies to mirror their supply chains, allowing them to make virtual changes and see the impact. But Hicks notes that these twins, which he says is more marketing speak than new technology (the concept is linked by to Michael Grieves, a professor at the University of Michigan, in 2002), suffer from many of the same problems that current systems face: data quality.

They can, however, play an important role when used in modeling, Hicks notes, but many companies are not using them in this way.

Prior to founding Optilogic, Hicks founded LLamasoft, a supply chain modeling, optimization and analytics solution provider back in 1998, later selling the company for $1.5 billion. He also founded a biotech software company called DNA Software and later established Saganworks, a tech firm focused on 3D immersive experiences used in museums, galleries and other industries.

A graduate of the U.S. Military Academy at West Point, he has spent most of his career in technology and has seen, and even led, some of the cutting-edge changes that have influenced industry.


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LLamasoft, Inc. provides software and expertise to help large organizations design and improve their supply chain network operations. LLamasoft Supply Chain Guru is the leading supply chain design and analysis application available in the market today. It enables companies to model, optimize and simulate their supply chain operations, leading to major improvements in cost, service, sustainability and risk mitigation. LLamasoft is dedicated to advancing technology focused on the continuous improvement of enterprise supply chains. Our customers include many of the world’s largest organizations across a wide range of industries.



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