Japan’s Rakuten Continues Amazon Pursuit, Will Buy US Logistics Firm Webgistix
June 9, 2013
Rakuten said it will acquire Webgistix, which provides warehouse and shipping services to online retailers. Webgistix says it can provide 1-2 day shipping for customers from its U.S. facilities in New York, Las Vegas, Atlanta and Reno.
How to Increase Sales and Customer Satisfaction with Order Fulfillment
June 5, 2013
A study published by the International Journal of Quality and Reliability Management found that Reliability and Promptness, which includes order accuracy, speed, and customer service, is given an importance of 92 out of 100, the highest of any factor in perception of retailer quality (Mijoon). This whitepaper will examine how outsourcing your order fulfillment can improve these factors.
