Reverse Logistics

The ongoing push towards online shopping, which was accelerated through the pandemic, was evident in the report’s findings, with 60% of U.S. consumers, and 57% globally, indicating they plan to do most of their 2023 holiday shopping online, coupled with increasingly adopting omnichannel behaviors.

Earlier this week, the Washington, D.C.-based National Retail Federation (NRF) said it has acquired the Reverse Logistics Association (RLA), a global trade association for the returns and reverse industry. A purchase price was not disclosed.

Two of the trends making an impact on reverse logistics besides the increase of e-commerce and the increased focus on customer centricity—are the circular economy and robotics. Here are some suggestions for transforming your reverse process to meet today’s pressing demands.

With the focus turning to sustainability, one ITAD company is taking steps to step up its recycling and reporting efforts.

Retailers that don’t consider product returns their biggest source of supply may want to rethink their reverse logistics approaches for 2023.

Peerless Research Group surveyed its readers to get their insights on various solutions for ecommerce, retail replenishment, and reverse logistics, the completed, 29-page summary report is available for download.

Reverse logistics has never been more important, but companies are struggling to stay on top of it.

Modern sat down with Tony Sciarrotta, Executive Director of Reverse Logistics Association to discuss the organization he helps lead.

Returns are a proverbial mess for all but the most accomplished retailers. Going forward, part of a company’s reputation and success will be a reflection of the sophistication and responsiveness of their reverse logistics strategy and processes.

An Illinois-based non-profit helps firms reduce their excess inventory while advancing their ESG initiatives by contributing to the next generation of students.

An Illinois-based non-profit helps firms reduce their excess inventory while advancing their ESG initiatives by contributing to the next generation of students.

On this episode, Stanley Fawcett, Michael Knemeyer and Markus Greschberger discuss what supply chain managers can learn about complexity from Jackie Chan. SCMR’s Editorial Director Bob Trebilcock hosts.

On this episode, Stanley Fawcett, Michael Knemeyer and Markus Greschberger discuss what supply chain managers can learn about complexity from Jackie Chan. SCMR’s Editorial Director Bob Trebilcock hosts.

Reverse logistics can no longer be considered a standalone capability. It should be seamlessly incorporated into the end-to-end supply chain as a standard process—contributing to the delivery of a superior customer experience while being mindful of cost and sustainability impacts.

This decision comes at a time when DHL Supply Chain continues to see impressive growth, for its e-commerce business, which saw a 15% annual growth rate over the 2021 Peak Season, coupled with total national retail returns climbing 78%, to more than $761 billion, according to data issued by the National Retail Federation. And the company said that this level of growth was commensurate with what it called substantial returns volume growth, from 2020 to 2021.