Reverse Logistics & Returns Management Solution Guide

Reverse Logistics

Returns management is one of the most underutilized functions of the supply chain, but it holds incredible, untapped potential for driving customer loyalty, competitive advantage, and business growth.

In this reverse logistics solution brief you'll find:

• A quick and easy-to-read outline of the MPO platform's unique approach
• A shortlist of capabilities
• A practical overview of why a unified and converged approach is critical to running an efficient and cost-effective supply chain that drives superior customer satisfaction.

Returns Management

The reverse and aftermarket supply chains represent some of the most underutilized sectors. Both hold vast potential for driving customer satisfaction, recovering revenues, and creating a competitive advantage. With today's steep rise of returns, businesses are motivated to digitize returns management and strengthen their technology strategy.

The costs associated with returns management are about 75% higher than they were just four years ago - and they're projected to keep climbing. With labor and freight transportation expenses on the rise amid narrow profit margins, manufacturers who invest in reverse logistics can create a significant advantage over the competition and truly differentiate their business and brand in the market.

Download the Reverse Logistics & Returns Management Solution Guide to broaden and improve the customer experience by streamlining and optimizing reverse logistics.