Final Mile Considerations Shippers Must Make to Develop a Sound Strategy

Final Mile Considerations: What You’ll Learn in this White Paper

Final mile success hinges on two factors, the timely delivery of products and the satisfaction of customers.

Unfortunately, customer satisfaction opens the door to additional factors affecting final mile delivery, including cost, efficiency, and quality, especially for white glove services, such as installation or removal of old appliances and furnishings.

A successful final mile strategy must consider these factors and focus on how end-to-end changes in both visibility and efficiency form the basis of positive customer experience.

This white paper will explore the final mile considerations shippers need to take in developing or rebuilding their final mile strategies, including:

• The driving forces of increased demand for final mile services, as well as the demand for more final mile drivers
• The industries needing final mile service the most
• The available white glove options for successful final mile execution
• Carriers’ expectations for shippers planning final mile delivery

This is a must-read for those shippers looking to start the process of mastering final mile logistics management!