Transforming a Shipper’s Transportation Operation and Improving Carrier Relationships

Despite relentlessly higher cost of operation by their carrier partners, shippers have a huge say in creating the most efficient freight network possible.

Communication and collaboration are the keys along with better planning to guarantee the most efficient use of drivers and equipment that ultimately leads to better load factors and fewer empty miles.

The only way to eliminate inefficiencies in transportation is a collaborative effort between shippers and carriers, and that requires elaborate, customer-friendly information sharing with a level of trust.

If done correctly, it can result in a “win-win-win” for all key players in the supply chain.

Whether it’s full truckload, less-than-truckload, intermodal, or some combination of the three, shippers can take proactive steps to better control their surface transportation costs – steps that can transform a shipper’s transportation operation and improve their carrier relationships across the board.

In our current environment of ever-tightening capacity, shippers who are collaboratively working with their carriers are nearly certain to get priority when it comes to peak periods of freight demand.

What is a peak period? We’re about to approach one as the holiday season nears.  

As you begin to plan for the end of 2019 and the start of a new year, evaluate your carrier relationships.

Create a better customer profile, which ultimately means lower rates, assured capacity, and better service. It’s a win-win-win for you, your customers and your carrier.

Related: Improving Communications between Carrier and Shipper

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