Overcoming Order Fulfillment Challenges in Manufacturing, High-Tech & Retail

Does your company face an increasing number of order fulfillment challenges?

Many organizations are experiencing new challenges brought on by a changing business landscape, such as more complex supply chains, an explosion of order and delivery channels, and rising customer expectations.

Discover what a recent survey of nearly 600 of your supply chain peers in manufacturing, high-tech and retail revealed about common fulfillment challenges and key areas where improvement is needed.

Brad Kerr, Senior Director, Supply Chain Management Applications, Oracle Corporation and Michael Pearcy, Senior Manager, Capgemini discuss fulfillment best practices as well as case studies featuring companies that have successfully deployed Oracle supply chain solutions to address their distributed order management and fulfillment needs.

Discover how supply chain management solutions can help you:

  • Fulfill more orders faster and at lower costs
  • Increase margins and profitability per order
  • Improve accuracy of order promises and status
  • Improve customer service and satisfaction levels
  • Create a unified customer and user experience without replacing existing systems


Download the Research Study: From Customer Orders Through Fulfillment
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Article Topics

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About the Author

Frank Quinn's avatar
Frank Quinn
Frank Quinn is Editor Emeritus of Supply Chain Management Review, considered the premier publication for supply chain executives. Frank was the founding editor of SCMR and has overseen its growth over the past 16 years. He has been covering the logistics and supply chain scene in various editorial and consulting positions for more than three decades. Frank is also co-author of the book Diagnosing Greatness: Ten Traits of the Best Supply Chains.
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Capgemini is a global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms.

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