Chocolatier Achieves ROI Within 60 days of Implementing FORTE Recommended Improvements

The Challenge
This well known chocolatier with 450 stores sold premium chocolate concoctions including bonbons, truffles, flavored coffee, cocoa mixes, ice cream and liqueurs.

Based on their 15% growth year over year, there was a need to increase capacity and extend the life of their existing distribution center.

The Solution
FORTE provided a Distribution Assessment to identify improvements with processes, software utilization, inventory turns, material handling system capacity and space utilization.

Once the assessment was complete it was determined that they needed to make racking configuration changes and modify the mechanical conveyor to eliminate bottlenecks.

They also needed to move toward dynamic replenishment and begin to employ task interleaving functionality already available in their existing WMS.

The Result
The Chocolatier achieved ROI within 60 days of implementing the recommended improvements. They extended the life of their current facility and could now support their 15% year over year growth while maintaining current staffing levels and only utilizing existing assets.

“Our company considers this a highly successful engagement. We were easily able to implement FORTE’s recommendations and have seen short-term results.” Director of Operations, Worldwide Chocolatier