Can Your EDI System Handle Explosive Growth?

Wayfair LLC outgrew their existing EDI platform when they saw a 150% jump in their data transactions in one year, on legacy systems built years earlier.

They also needed to protect their growing systems from potential data breaches and comply with The Payment Card Industry Data Security Standard (PCI DSS) and other government mandates.

To find the right data integration solution, Wayfair focused on finding a solution that could meet all three of its primary criteria – consistent availability, easy interoperability and seamless onboarding of trading partners.

After evaluating a number of providers, they chose Liaison Technologies, which was a natural fit, since we’ve been working with Wayfair for a decade.

The solution we provided included our Deltatm mapping software and Electronic Commerce Server (ECS™) technology, which enabled Wayfair to achieve its three data integration goals:

Consistent availability

• Upgrading their system to Liaison’s Delta and ECS eliminated time lags in processing shipping documents

• Shipping updates and confirmations were sent and received more quickly

• Business fluctuations were scaled without affecting the internal team

Easy interoperability

• Liaison’s data integration solution suite was easy to use and understand, and was easily integrated with Wayfair’s existing in-house IT architecture

• Technical staff resources have remained static despite the company’s explosive growth

Seamless trading partner onboarding

• Liaison’s API capability enables trading partners to be brought on more quickly

• Liaison’s Delta mapping technology allows for new carrier and partner maps to be created internally

Not every company is lucky enough to see the kind of massive growth that Wayfair experienced, but regardless of size, industry, or growth trajectory, achieving seamless communication inside and outside your enterprise is critical.

If your daily operation relies on a mind-boggling combination of systems and technologies, all speaking disparate languages, Liaison can help, just as we did for Wayfair.