Omnichannel

Information on all channels is shared in real-time and the role of retail stores is changing, customers need more professional help from staffs and want to choose, find and pay for products faster and more easily.

How 3PL Warehouses Can Maximize Productivity and Profits.

With the number of online shoppers expected to reach 270 million by 2020 - driven largely by the popularity of mobile devices - retailers need to rethink their ecommerce strategies in order to keep up.

The goal of this shopper research was to understand attitudes toward returns, the connection between the experience and brand loyalty, and opportunities for retailers to differentiate themselves in the returns experience.

This white paper looks closely at the value of using forward-looking assessments during parcel solution selection phase; explains how the right parcel system supports returns, supplier coordination, and order entry/e-commerce ratings and tracking.

Download Boston Retail Partners 2016 Merchandise Planning Survey to learn how an integrated retail planning platform can transform your omni-channel strategy.

Automating and optimizing transportation management has become essential for companies in today’s more fluid, global, omni-channel world.

The key roles labor management software play in omnichannel order fulfillment: meeting rising customer service expectations, driving labor savings and ensuring process rigor.

o9's Intelligent Decision Management Platform for Retail is helping Guitar Center operate a next generation omni-channel merchandise planning process.

APICS, the premier professional association for supply chain management, and JD.com, China's largest e-commerce company by revenue, have announced a strategic agreement to establish nationwide standards for the Omni Channel Supply Chain Capability in China and to advance supply chain performance of the e-commerce industry in the region.

Report outlines significant impact of e-commerce on the need for flexible packaging.

Acquisition to strengthen trading partner connectivity and omni-channel enablement.

Four new products are designed to improve efficiencies in store operations

Traditionally, businesses were considered to deliver value and consumers to receive it, but now it’s recognized that value is created through the collaborative actions of the network – which increasingly includes the end-consumer.

The latest update now confirms some familiar trends while also providing valuable glimpses of upcoming trends that are likely to shape the future of logistics, from the adoption of self-learning systems to leveraging the possibilities of smart energy logistics.