UPS resources

Fourth UPS study of industrial products, buyer behaviors, preferences, and perceptions.

This study provides a unique understanding of how industrial buyers identify suppliers such as industrial distributors, manufacturers and e-marketplaces, their satisfaction with existing suppliers and their propensity to change suppliers in search of improved value and service.

Healthcare logistics decision makers have improved their success levels in addressing issues across the supply chain in the past year, and they continue to struggle with managing logistics, warehousing, and transportation costs.

The Road to Sustainable Urban Logistics presents the findings of qualitative research, along with an online survey conducted by GreenBiz in June 2017 among a sample of respondents within the GreenBiz Intelligence Panel.

Take a deep dive into the minds of the 1,500 U.S. industrial products buyers UPS surveyed for their third Industrial Buying Dynamics study, the study’s white paper examines the major forces shaping industrial distribution today.

The 2017 UPS Pulse of the Online Shopper™ study, conducted by comScore, provides insights into online shoppers’ behaviors and preferences, results are categorized into three areas; constants, emergers, and movers.

This report summarizes results based on a survey of the GreenBiz Intelligence Panel, consisting of executives and thought leaders in the area of corporate environmental strategy and performance, who provide their expertise and perspective on advances in corporate sustainability.

The latest UPS Study shows avid online shoppers making more than half of their purchases with e-commerce, taking more control with smartphones, and technology is driving retailers to redefine their stores.

With so much visibility into this market, we’ve noticed that companies have varying degrees of success managing reverse logistics - as well as varying degrees of missed opportunities when not paying attention to this part of the total supply chain.

How China’s Economy, Developing Middle Class and Regulatory Regime Are Altering the Logistics Landscape.

UPS Pulse of the Online Shopper™ - A customer experience study 2014 - Retailers must address buyers' complex path to purchase.

Manufacturers looking to leverage aftersales as a differentiator face an obvious dilemma: Ramp-up their existing in-house capabilities or collaborate with a third-party provider – or possibly both.

The first connections in the UPS network were made in the early 20th century, when few automobiles traveled the roads, before the world’s first airline took flight, and decades before computers introduced us to bits and bytes, this was also long before anyone gave serious attention to sustainability in any shape or form.

The challenges faced by industrial distributors are many, but they’re surmountable if companies are willing to re-examine how best to serve their customers’ needs today and tomorrow.

Optimized for Growth: High-Tech Executives Adapt to Meet Global Demands.