Why Do Appointment Deliveries Cost More?

The main reason why appointment deliveries cost more is it is a more involved process. Look below to compare the normal process of shipments to appointment shipments.

Standard Delivery Process

• Unload shipments at destination terminal
• Cross dock
• Put on delivery unit
• Deliver

Appointment Shipment

• Unload shipments at destination terminal
• Set aside or put on storage appointment trailer
• Contact customer to secure appointment
• Customer service coordinates with paperwork with operations for planning purposes
• Freight has to be retrieved from storage trailer or found on dock
• Routes need to be adjusted to adhere to appointment window
• Loaded per appointment times
• Delivered

Download the infographic to see more.