Having completed more than 700 warehouse and labor management system implementations since our founding, Open Sky Group has come to observe that the success of these projects is more about the people than it is about the software.
How you build a team and what those team members do to prepare the rest of the organization for “life after go-live” is, indeed, the most critical element of the assignment.
In this white paper, we will discuss such topics as planning and preparation, selecting the right team, initial kick-off, potential stumbling blocks, post-implementation best practices, and how to communicate for effective change management throughout the project and beyond.
In the end, we hope to equip you with the right mindset and best practices to ensure a smooth transition to your new WMS/Labor environment, adding great satisfaction to the people who matter most: your workforce, stakeholders, and customer base.
Table of Contents
Tackling a WMS or LMS implementation project is never easy. It can be one of the most worthwhile exercises your business ever undertakes.
The serious evaluation of end-to-end processes necessary to get the program right, the engagement of key people up and down the enterprise org chart, the communications involved, the teamwork required, the deft handling of change inside, outside, and around the organization can all energize a company and lift it to new levels of productivity, profitability and performance.