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Supply Chain Startup: What startups say about working with startups

Working with a startup is different from working with a large established supplier. But it can be done successfully


Jason Murray and A.K. Schultz know a thing or two about working with startups. Murray, the co-founder and CEO of logistics startup Shipium, was a 19-year veteran of Amazon, including VP of retail systems. Schultz, the co-founder of the supply chain software startup SVT Robotics, was a vice president for the retail and e-commerce market at Swisslog. In their former lives, both experienced the challenges of integrating startups into complex systems. Here are two pieces of advice on how to make the relationship work.

Take a long-term view: “At large companies, there’s often no interest in an idea unless it’s perceived as a billion-dollar market play,” says Murray. “It’s easy to get stuck on the usual metrics to measure whether something is successful.” At a time when the PC market was in a slump, most manufacturers were focused on their existing operations. Apple, meanwhile, took a long-term view, talking to emerging suppliers about the iPhone.

Help them overcome gravity: “Here’s the advantage a startup brings: The ability to change course rapidly, not just technically but organizationally,” says Schultz. “And, while the level of capitalization is tiny, almost their entire budget is dedicated to R&D. A company with $3 million in funding may have more money for R&D than a large company.” And, since startups don’t have to work on profitability at early stages, they are flexible. If a large company can finance the proof of concept and get the startup to a position where the solution is ready to deploy at scale, the money will come. “The moment a contract is ready, the VCs will see that the startup just needs money to monetize it, and that’s when the big rounds start to happen,” Schultz says. “A contract can help the startup overcome gravity.”    

SCMR’s Supply Chain Startup Blog is published every Friday. If you’re a startup, a venture capitalist or a supply chain practitioner working with startups, and want to share your story, or have startup news to share, email me at [email protected]. Remember that the purpose is not to promote any one firm – and a blog shouldn’t be interpreted as an endorsement of a firm or its technology. Rather it’s to start the dialogue between me, my readers and the people creating the NextGen Technologies that will power tomorrow’s supply chains.


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About the Author

Bob Trebilcock's avatar
Bob Trebilcock
Bob Trebilcock is the executive editor for Modern Materials Handling and an editorial advisor to Supply Chain Management Review. He has covered materials handling, technology, logistics, and supply chain topics for nearly 30 years. He is a graduate of Bowling Green State University. He lives in Chicago and can be reached at 603-852-8976.
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