Pregis, a North American leader in protective packaging solutions, is instituting equipment fees.
Beginning in July, monthly usage fees will be assessed for new placements of the company’s inflatable systems, paper machines and sheeters. Post-installation modifications performed by Pregis field technicians also will be subject to hourly service charges.
Historically, customers pay for the consumable materials to operate the packaging systems, but do not pay for the equipment which is installed in their facility. Capturing usage fees is intended to help support the development of next-generation protective packaging systems, while helping to recoup a small portion of the equipment and service costs. Routine, preventative maintenance will continue to be provided free of charge to insure optimal equipment performance.
“Pregis continues to make significant investments in research and development and service platforms to insure that its protective packaging equipment leads the industry in providing solutions. In order to maintain the level of innovation we’ve brought to the market over the past several years, it has become necessary to assign cost to the equipment placed in a customer’s facility,” said Sean Condon, executive vice president of sales, Pregis.