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Tag: Reverse Logistics

Top Story Reverse Logistics

Walmart Reinvents the Returns Process as Amazon Tries to Play…

Walmart is marrying the power of the Walmart App with its brick-and-mortar retail stores and hoping to slash returns from what used to take roughly 5 minutes to 30 seconds.

Reverse Logistics Posts

Walmart is marrying the power of the Walmart App with its brick-and-mortar retail stores and hoping to slash returns from what used to take roughly 5 minutes to 30 seconds. (October 09, 2017)

The acquisition is designed to accelerate Pitney Bowes’ expansion into the U.S. domestic parcels market at scale, enabling the company to deliver a broader range of consumer-focused ecommerce and parcel management solutions to retailers, small and medium businesses, and enterprise clients. (September 06, 2017)

The Hackett Group, Inc. has launched Quantum Leap, a digital benchmarking and performance improvement platform designed to speed up the benchmarking process, and enable logistics managers to better assess performance gaps. (September 06, 2017)

By partnering with a 3PL, retailers benefit from greater controls over the entire supply chain resulting in improved inventory management, increased visibility, reduced costs and enhanced risk management. (August 01, 2017)

This white paper will explore the impact of e-Commerce on reverse logistics, highlighting the customer driven process at the distribution center level. (June 07, 2017)

With the number of online shoppers expected to reach 270 million by 2020 - driven largely by the popularity of mobile devices - retailers need to rethink their ecommerce strategies in order to keep up. (June 07, 2017)

The goal of this shopper research was to understand attitudes toward returns, the connection between the experience and brand loyalty, and opportunities for retailers to differentiate themselves in the returns experience. (June 06, 2017)

This white paper looks closely at the value of using forward-looking assessments during parcel solution selection phase; explains how the right parcel system supports returns, supplier coordination, and order entry/e-commerce ratings and tracking. (June 02, 2017)

There’s a dawning awareness of the importance of a reverse logistics strategy—especially in light of the critical role it now plays in e-commerce. Our experts say that level of thinking will not only help improve customer service, but will contribute significantly to an organization’s bottom line. (March 01, 2017)

As businesses are scrutinizing every dollar spent on logistics and transportation, it makes sense to understand exactly where costs are being incurred. (January 17, 2017)

UPS enhances its retail solutions portfolio by investing in Optoro, and with more than 1.3 Million packages to be returned with UPS on National Returns Day, both companies say they will work together as e-commerce gains ground with consumers. (December 21, 2016)

Given the huge potential for cost savings, risk protection, and revenue gains, companies should seriously consider building a business case and ROI justification for investment in an RLM solution. (December 20, 2016)

Reverse logistics processes will be looked to more than ever for retail shippers, with industrial real estate firm CBRE calculating that the total value of returned goods purchased online during the 2016 holiday season will be between $14 billion to almost $29 billion (out of total holiday e-commerce sales of $95 billion). That was a key takeaway from the firm’s recently report, entitled: “Holiday Stress: E-commerce and the Rapidly Rising Rate of Return.” (December 20, 2016)

With so much visibility into this market, we’ve noticed that companies have varying degrees of success managing reverse logistics - as well as varying degrees of missed opportunities when not paying attention to this part of the total supply chain. (November 08, 2016)

Samsung has created one of the biggest global recalls in the world with 35 cases of exploded phones or phones catching fire thus far. (October 10, 2016)

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