Reverse Logistics

Clark joined the PLA leadership team in 2022 when Propak, the supply chain services company he founded in 1999, was acquired by PLA.

Whether manual, automated or somewhere in between, reverse logistics operations deliver maximum return only with an organized and efficient process. Don’t wait any longer to make your move.

As reverse logistics becomes a bigger focus for brands, collaboration between stakeholders is becoming a must.

While the 2023 holiday season is now officially in the rearview mirror, it is full speed ahead for the subsequent reverse logistics season.

UPS said it has entered into an agreement to acquire Los Angeles-based Happy Returns, a software and reverse logistics services provider, from PayPal.

Whether manual, automated or somewhere in between, reverse logistics operations deliver maximum return only with an organized and efficient process. Don’t wait any longer to make your move.

The ongoing push towards online shopping, which was accelerated through the pandemic, was evident in the report’s findings, with 60% of U.S. consumers, and 57% globally, indicating they plan to do most of their 2023 holiday shopping online, coupled with increasingly adopting omnichannel behaviors.

Earlier this week, the Washington, D.C.-based National Retail Federation (NRF) said it has acquired the Reverse Logistics Association (RLA), a global trade association for the returns and reverse industry. A purchase price was not disclosed.

Two of the trends making an impact on reverse logistics besides the increase of e-commerce and the increased focus on customer centricity—are the circular economy and robotics. Here are some suggestions for transforming your reverse process to meet today’s pressing demands.

With the focus turning to sustainability, one ITAD company is taking steps to step up its recycling and reporting efforts.

Retailers that don’t consider product returns their biggest source of supply may want to rethink their reverse logistics approaches for 2023.

Peerless Research Group surveyed its readers to get their insights on various solutions for ecommerce, retail replenishment, and reverse logistics, the completed, 29-page summary report is available for download.

Reverse logistics has never been more important, but companies are struggling to stay on top of it.

Modern sat down with Tony Sciarrotta, Executive Director of Reverse Logistics Association to discuss the organization he helps lead.

Returns are a proverbial mess for all but the most accomplished retailers. Going forward, part of a company’s reputation and success will be a reflection of the sophistication and responsiveness of their reverse logistics strategy and processes.