2021 Business Spend Management Benchmark Report

From Resilience to Renewal: 16 Community-Powered KPIs to Help You Spend Smarter and Prevail Over Uncertainty

What Are Community-Powered Benchmarks?

Traditional procurement and finance benchmarks are based on survey data and tell an incomplete story.

Coupa’s Business Spend Management Benchmark Report takes a unique approach in being the industry’s only collection of benchmarks based on real business spend transactions, aggregated across a community of thousands of organizations.

This year’s Benchmark Report will use community data to guide you through comprehensive BSM transformation and help you:

• Optimize Spend and Cash
• Improve Operational Performance
• Reduce Risk

Improving Operational Performance

Do routine tasks prevent you from focusing on higher-value, strategic work?

Electronic PO Processing - How top performers rank: 99.2% of orders processed electronically | Why it Matters: Digitizing purchase orders drastically reduces low-value, manual work while accelerating the process to manage POs, PO confirmations, and PO changes.

Electronic Invoice Processing - How top performers rank: 83.2% of invoices processed electronically | Why it Matters: Invoices that are electronically processed have automated controls to ensure that they are three-way-matched against POs and receipts.

What's Inside the 2021 Business Spend Management Benchmark (BSM) Report:

• Find out how you measure up across 16 of todays most critical BSM KPIs
• Understand the real business value of each part of the BSM process
• Discover tips to improve your performance for each KPI
• Learn how a comprehensive BSM strategy can help you be better prepared for future uncertainty

Download the Report and discover the full suite of 16 Key Performance Indicator (KPIs) from across the entire Business Spend Management process.