Customer service is of prime importance to the business – efficient fulfilment of online orders, along with prompt delivery of well packaged items is essential for winning repeat sales. However, with the industry wide scarcity of suitable labor, and the inevitable rises in labor costs, delivering increasing peak volumes was becoming ever more challenging.
To address these issues, iForce embarked on a business-wide initiative to develop a strategy for investment into advanced warehouse automation, and as a key client The Works was fully involved and supportive of the move. There were three elements to the strategy: robotic goods-to-person order picking, robot assisted picking and automated packaging systems. However, it was absolutely critical that all three should work in perfect synchronization with each other.
Download the Case study to learn more about Sparck Technologies’ CVP Impack Automated Packaging Solution.