Remember when your warehouse was just a warehouse? The merchandise arrived; your team documented it and then shipped out the items as orders came in.
Today, customers want to order your merchandise however they want, whenever they want, and have it delivered wherever they want: online, in-store, mobile, phone and more. This omni-channel marketplace, with its shifting demands and uncertainty, is quickly changing how you approach warehouse operations. But this environment also presents an opportunity to optimize your warehouse efficiencies, gain a broader visibility of your supply chain and ultimately provide a superior customer experience.
A key part of any omni-channel strategy is an adaptable warehouse management system (WMS). A WMS is an indispensable tool for tracking orders, managing the execution of orders and, most recently, for reaching beyond the four walls of your warehouse to give you greater visibility and control.