Retailers are struggling to respond to the new threat of online giants like Amazon, who are siphoning off the customers of traditional retailers, what is driving this and what can retailers do to retaliate against this threat?
By One Network Enterprises
June 01, 2017
Strategically, compared to other areas of the business, the supply chain was a relative backwater for retailers.
The conventional wisdom held that retailers only needed to keep pace with industry averages. But if the supply chain was once about the status quo for retailers, now it’s about disruption.
Retailers now realize that to succeed in the coming years, they’ll need to be able to offer home delivery and same-daydelivery services to compete in an increasingly competitive marketplace.
The retailers that are taking this approach are experiencing dramatic increases in revenue, customer satisfaction, and market share.
This whitepaper first describes the changing behavior of today’s consumers, as well as the increasingly high stakes battle between traditional brick-and-mortar retailers and online retailers over same-day and home delivery. Next, the paper shows how retailers can leverage One Network’s cloud platform to enable a powerful home delivery service that supports the entire lifecycle of the transaction - from taking and processing the order, to sourcing, track and trace, and proof-of-delivery (POD).
What You Will Learn
- Why this critical new battleground can make or break retailers
- The single biggest influencer to purchase -and how it dictates the battle
- “The moment that matters” and why you need to own it
- A big advantage that traditional retailers have, and how to use it to maximum effect