Digitizing Order-to-Cash: A Step by Step Process

The Elemica Digital Supply Network

Using the Elemica Digital Supply Network there are best practices for doing automation included based on previous work performed.

Here is a sample of what we cover in this document:

Onboarding Customers

What is the time and effort to set up a new customer connection with EDI/ERP-to-ERP? Both for my organization and my customer?

There are two considerations, the elapsed time and the effort. The elapsed time tends to be similar for any level of complexity. Our experience is that it is typically 8 to 12 weeks

Routing of Incoming Messages

Any difference in handling depending on EDI or PDF files?

Elemica manages everything on a unique partner pair and message type basis. How the document comes to Elemica does not affect the way that it is delivered to your organization.

Order Confirmation

When is this message triggered normally for confirmation of quantity, loading date, etc.?

The typical process is that the Order Confirmation is sent out after Quantity and Delivery Date are confirmed.

Order Change

Best Practices on how other customers handle this – when and what is allowed?

This is very product-related and partially related to how Client mange lead times.

Shipment Notification

How are shipment notifications handled?

We consider three process steps in the order-to-cash process 1. Order/Confirmation 2. Shipment Notice/Goods Receipt 3. Invoice/Payment

Invoice

Is it common to handle all kinds of invoices this way (standard, debit, credit, monthly, etc.)?

It depends on your customer. The standard invoice is obviously what we see most.

Note: We have not included information about the Elemica system set up. We are happy to discuss any of these comments and/or a demonstration for a potential client.