A Global Overview of Reverse Logistics

The question is “What can a company do to reduce returns?”

Reverse Logistics Defined
The process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, inprocess inventory, finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal.*

* “Going Backwards: Reverse Logistics Trends and Practices” by Drs. Dale Rogers and Ron Tibben-Lembke

Reverse Logistics Changes by 2015

Transportation costs will likely increase by 50% or more
– Many existing reverse logistics networks will cost too much
– Networks must change from a centralized model to a decentralized model in order to provide affordable value

Internet and catalog sales will continue to grow which will drive up return rates and transportation costs

Sustainability initiatives will increase driving more volume

Government regulations will continue to increase
– Limit legal exposure from product liability and legislation
– Increased number of recall events


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