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The Hackett Group introduces enterprise benchmarking for logistics

The latest platform can also frame solutions and ensure improvement success within general and administrative areas such as procurement. By Patrick Burnson

The Hackett Group, Inc. has launched Quantum Leap, a digital benchmarking and performance improvement platform designed to speed up the benchmarking process, and enable logistics managers to better assess performance gaps.

According to Anthony Snowball, the Group’s global benchmarking practice leader, the latest platform can also frame solutions and ensure improvement success within general and administrative areas such as procurement.

“Our taxonomy addresses the Six Sigma discipline of the logistics industry,” he said in an interview. “Ours is a data-driven approach and methodology for eliminating defects.”

The Hackett Group’s digital platform is backed by more than 13,000 business benchmarking studies, which offers insight into the successful behaviors and practices of leading organizations. With the goal of expediting clients quickly into performance analysis and improvement, the IP-as-a-service solution also monitors improvement initiatives and return on investment.

“While the value of benchmarking is unquestionable, it has historically been a labor-intensive process, making it very challenging for companies to repeat on a regular basis,” said Snowball. “However it’s a challenge worth solving for our clients.”

He added that data shows that companies benchmarking more than once in a four-year period noticed an 8 percent reduction in SG&A costs where those that did not benchmark repeatedly experienced an increase in cost over that same period.

Eric DiCianno, chief technical officer for The Hackett Group, told LM that the platform may also be used to “optimized” reverse logistics.

“This offers our clients an exclusive and powerful advantage in executing their transformations,” he said.

About the author
Patrick Burnson, Executive Editor
Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

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