Supply Chain News

Laying out a Future Vision of the Fashion Industry’s ‘Human-Centered’ Supply Chain

‘The Human-Centered Supply Chain – Delivered by DHL’ study with CFDA and in collaboration with Accenture, highlights four key areas of focus for building a design business in the new fashion landscape.

DHL Resources

Companies

  • Accenture is a global management consulting, technology services and outsourcing company, with approximately 259,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research…

  • DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics…

  • Company Quicklook

The Council of Fashion Designers of America (CFDA) has worked with DHL, its official logistics partner, and in collaboration with Accenture, CFDA’s innovation partner, to develop a new report on the future of the fashion industry supply chain.

Exploring why and how the fashion supply chain is changing, the report, titled “The Human-Centered Supply Chain - Delivered by DHL,” presents the most important challenges, disruptions and changes influencing the fashion industry today and how these, in turn, affect both the supply chain and the fashion designers themselves.

The results of the study point to a human-centered model, which shifts from a sequenced approach to siloed operations to a flexible network of participants and partnerships that will enable agile and adaptable supply chain operations.

Greg Hewitt, CEO of DHL Express U.S.

“Today’s fashion designers know the frustrations and challenges that occur between the planning of a new design and its ultimate delivery to retailers and consumers” Greg Hewitt, CEO of DHL Express U.S.

With a human-centered lens on design, manufacturing, and delivery, this model puts designers at the center of supply chain operations, empowered to build their networks through collaboration and by using digital tools and new business models to increase their flexibility in an industry that is currently in flux.

The study includes a Designer’s Playbook - a step-by-step guide for building a design business in this new landscape - and a Point of View, outlining the key findings.

“Today’s fashion designers know the frustrations and challenges that occur between the planning of a new design and its ultimate delivery to retailers and consumers,” said Greg Hewitt, CEO of DHL Express U.S.

“Along the way, there are communication failures; delays and changes with source materials; manufacturing problems; and changing distribution requirements. The idea behind the new supply chain is not just to overcome these challenges, but to eliminate them altogether, using technology and new shipping and logistics tools to streamline the process.”

Read: Talking fashion with Greg Hewitt

“The supply chain is critical to the transformation of the fashion and retail industry,” said Claudia Gorelick, business design lead at Fjord, which is part of Accenture Interactive.

Claudia Gorelick, business design lead at Fjord

“The supply chain is critical to the transformation of the fashion and retail industry” Claudia Gorelick, business design lead at Fjord

“As digitalization continues to affect the industry, designers must view the supply chain as an essential piece of strategy and brand-building - and adopt a collaborative, relationship-based mindset with suppliers and partners along the way.”

According to the report, the human-centered supply chain benefits partners across traditional supply chain steps - from designers and material suppliers to factories and logistics partners - by focusing on relationship-building; enabling the sharing of expertise across partners; adopting collaborative approaches and shared communications; employing a networked approach to reduce costs and overall waste; and connecting partners across traditionally siloed steps to increase operational flexibility.

The report identifies four key areas of focus to anchor insights and opportunities, driven by digitalization and the increase of e-commerce:

  • Process ownership. A process with clear communication channels across partners will increase flexibility in sourcing, producing and delivering collections, and a well-defined - but flexible - approach will create more successful refinements. The key is to focus on process as a major component of design, integrating partners early on with clear communication of requirements about traceability and sustainability (if relevant), and including a dedicated step to integrate learnings from season-to-season.
  • Relationship building. Developing and nurturing relationships with partners across the supply chain, from mentors and experts to like-minded peers, is critical to success. Companies should focus on a relationship-first rather than transaction-based approach that identifies partners to collaborate with - to fill gaps in expertise, leverage passion points (such as sustainability), and create opportunities for sharing and collaboration.
  • Brand operations. Establishing clear operations and avoiding continual reinvention of the brand has proved to be an effective way to avoid unnecessary costs and confusion for consumers and suppliers. The key for retailers is to make the supply chain part of their brand story, with a test-and-learn model for manufacturing partners and retail, while developing clear ownership for relationships with shipping and retail partners.
  • Actionable information. Information feedback loops between suppliers, designers and consumers enable operational improvements and greater collaboration. Success will require integrating information at every step for more proactive and iterative decision-making, with an established cadence for reviewing sales and consumer data with retailers, and analysis of emerging trends and consumer behaviors from both inside and outside of the industry.

“The CFDA is always looking to provide its members with new ways of looking at their businesses in this rapidly evolving fashion industry,” said Mark Beckham, Vice President of Marketing of the CFDA.

“Through our partnership, we are able to leverage supply chain and international expertise to deliver this groundbreaking thought-leadership study around an often overlooked but critical link to success in our industry.”

Methodology
For the report, CFDA, DHL, and Accenture conducted extensive industry secondary research, fashion graduate research workshops, immersive designer workshops and interviews with supply chain partners. They analyzed the industry landscape, market trends, design operations, supply chain and logistics processes, and firsthand designer experience.

Related Need for Speed: Becoming Faster Through Supply Chain Transformation

Need for Speed: Becoming Faster Through Supply Chain Transformation

Related Resources

Download the Paper

Human-Centered Supply Chain - Delivered by DHL
This study identifies major challenges that fashion industry supply chains will face in the future as well as areas where action must be taken, and it also proposes various solutions. Download Now!


Download the Paper

The Human-Centered Supply Chain Playbook
The Human-Centered Supply Chain Playbook aims to make sense of the new landscape while addressing the overarching challenges experienced by designers and supply chain partners alike. Download Now!


More Resources from DHL


Article Topics
Research   Supply Chain   Supply Chain Optimization   Fashion Industry   All topics


Comments
Be the first to post a comment.
You must be logged in to post a comment. Login.

 
Latest Supply Chain News
ONE Blockchain Platform to Provide Enhanced Transparency and Security for Supply Chains
One Network Enterprises new blockchain platform solution mitigates threats in pharmaceutical authentication & serialization, food safety, and recall management.

One Network Earns Top Billing in Nucleus Research’s Annual Control Tower Value Matrix
Complimentary report from Nucleus Research recognizes One Network's real-time value network for control tower capabilities and for helping companies gain end-to-end visibility.

Amazon’s Ever-Increasing Ecommerce Shipping Costs
Amazon is growing fast, and so are the costs of getting people the products they order from the online ecommerce retailer, and as time goes by, Amazon has to spend a higher percentage of its net sales…

Navigating Ecommerce with Your Existing Supply Chain Relationships & Capabilities
The rules for success in e-commerce and omnichannel fulfillment are still being written, however, you can minimize the risks and costs of scaling your operations, and get to market faster, by leveraging…


 

24|7 Pro Team

The 24|7 Team is your direct pipeline to solutions for your business challenges. It's your opportunity to have supply chain and logistics experts look at your specific challenges and needs, and give you free, no-obligation advice, solutions, and information.

The 24|7 Team will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your Request for Proposal list.

1
  Choose a topic for your RFP

Transportation RFP/RFI

The Transportation RFP is your direct pipeline to solutions for your transportation challenges. It's your opportunity to have logistics experts look at your specific transportation challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request.

Choosing the perfect software or system can be an indomitable challenge. Using this transportation/TMS RFP will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your Request for Proposal list.

Warehouse/DC Management RFP/RFI

The Warehouse Management Systems (WMS) RFP is your direct pipeline to solutions for your WMS challenges. It's your opportunity to have logistics experts look at your specific WMS challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request.

Choosing the perfect WMS solution can be an indomitable challenge. Using this WMS RFP will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your WMS Request for Proposal list.

Supply Chain RFP/RFI

The Supply Chain RFP is your opportunity to have logistics experts look at your specific challenges and needs, and receive free, no-obligation advice, solutions, and information. It simplifies finding a pool of likely partners, building your knowledge base, and preparing your Request for Proposal list. The companies in the Logistics Planner have agreed to respond to your request for in-depth information and follow-up, and your request is totally confidential.

Software/Technology RFP/RFI

The Software/Technology is your direct pipeline to solutions for your logistics information technology challenges. It's your opportunity to have logistics experts look at your specific technology challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request. Whether it's WMS, TMS, Mobile or Cloud, our pros can help.

The companies listed below have agreed to respond to your request for in-depth information and follow-up. Your request is totally confidential.

Executive Education RFI

The Logistics and Supply Chain Education RFI can help you identify the schools, coursework, continuing education, distance learning and certification opportunities available from leading logistics educational institutions.

Upgrade and improve your logistics and supply chain skillsets. Whatever route you choose—advanced degree, executive education, certification or distance learning—the time and money you invest in your education today can pay off in continued career success tomorrow. Contact leading universities and professional institutions for the information you need to prepare for the future.

Third Party Logistics RFP/RFI

This 3PL Request for Proposal (RFP)/Request for Information (RFI) can help you find the 3PL and 4PL providers that can meet your specific 3PL service challenges and needs. The 3PL companies below will provide free, no-obligation third-party logistics advice, solutions, and information.

Ask your 3PL questions, you'll get answers. Simply complete the information, and detail your 3PL challenges. Then, check off the third-party logistics companies that you want to review your request.

1. Choose an RFI topic.
2. Enter your contact information and challenge.
3. Select companies and optional categories.
4. Submit.


2

Your Information



Your Challenge, Problem or Request *

3

Select Transportation Companies

  • Select All

  • 3Gtms
  • BluJay Solutions
  • CSX Trans. Intermodal
  • Kuebix
  • Landstar
  • Legacy Supply Chain Svs.
  • One Network
  • Pitt Ohio
  • Purolator
  • Quintiq
  • SEKO Logistics
  • SMC3


Select Relevent Categories

  • Air Freight
  • Intermodal
  • Motor Freight
  • Ocean Freight
  • Rail Freight
  • TMS

Select Warehouse/DC Management Companies

  • Select All

  • 3PL Central
  • Apex Supply Chain Tech.
  • Honeywell Intelligrated
  • Kuebix
  • Legacy Supply Chain Svs.
  • Swisslog
  • Westfalia Technologies
  • Zebra Technologies


Select Relevent Categories

  • Auto ID & Data Capture
  • Automation
  • Conveyors & Sortation
  • Lift Trucks
  • Packaging & Labeling
  • Pallets & Containers
  • Shelving & Racking
  • WMS

Select Supply Chain Companies

  • Select All

  • 3Gtms
  • 3PL Central
  • Amber Road
  • Apex Supply Chain Tech.
  • APICS
  • BluJay Solutions
  • CSX Trans. Intermodal
  • Frontier Business
  • Kuebix
  • Legacy Supply Chain Svs.
  • Logility
  • One Network
  • Purolator
  • Quintiq
  • SMC3
  • Synchrono
  • TAKE Supply Chain
  • Westfalia Technologies
  • Zebra Technologies


Select Relevent Categories

  • Global Trade
  • Inventory Management
  • Risk Management
  • Sustainability

Select Software/Technology Companies

  • Select All

  • 3GTMS
  • 3PL Central
  • Apex Supply Chain Tech.
  • BluJay Solutions
  • Honeywell Intelligrated
  • Frontier Business
  • Kuebix
  • Logility
  • One Network
  • Quintiq
  • SMC3
  • Swisslog Logistics
  • Synchrono
  • TAKE Supply Chain
  • Zebra Technologies


Select Relevent Categories

  • ERP
  • Sales & Operations
  • Sourcing/Procurement
  • Optimization
  • Transportation Mgmt
  • Warehouse Mgmt

Select Executive Education Choices

  • Select All

  • Graduate Courses
  • Online/Distance
  • Executive Education
  • Certifications
  • Undergraduate
  • Seminars
  • Associations
  • Conferences
  • Tradeshows


Select Third Party Logistics Companies

  • Select All

  • 3PL Central
  • Landstar
  • Legacy Supply Chain Svs.
  • Purolator
  • SEKO Logistics
  • Westfalia Technologies


4
 

24|7 Company Profiles