GXO heralds debut of GXO Connect in the UK

Greenwich, Conn.-based global contract logistics services provider GXO announced today it has rolled out an expansion of GXO Direct, its shared warehouse service offering, which provides immediate access to high-quality space, technology, and services at a lower cost, in the United Kingdom. What’s more the company said that the pairing of the combined capabilities of GXO and London-based Clipper Logistics plc, a provider of omni-channel retail logistics services, which GXO acquired a little more than a year ago, has, in turn, established what GXO described as the most compelling shared space offering available in the UK.

GXO officials cited various benefits of GXO Direct for shippers, including: leading edge technology; fast fulfillment; direct-to-consumer and returns management; the ability to help companies expand sales into new channels, including ecommerce; and sharing resources that help achieve economies of scale, reduce costs, minimize environmental impact and deliver a better customer experience.

“Now more than ever, businesses are looking for cost savings, flexibility, and an experienced partner that will accelerate their growth, while delivering an exceptional customer experience,” said Bill Fraine, Chief Commercial Officer, GXO, in a statement. “Whether a start-up or a blue chip, companies want capacity, technology and expertise to fuel growth while minimizing operating costs. Every day, we meet that need with GXO Direct. It’s shared warehousing made easy.”

Other benefits of GXO Direct in the UK cited by the company include:

• Flexible space: On-demand services scale up or down – ideal for seasonal spikes – with transparent, pay-as-you-grow pricing and nationwide coverage;
• Fast onboarding: Bespoke solutions, with easy onboarding by dedicated experts to go live in a matter of weeks;
• Cost-effective: Shared access to technology and workforce management lowers costs;
• Repairs/Refurbishment: Repair services to optimize returns for resale and ESG expertise to enhance sustainability;
• Returns Management: An agile, cost-effective solution that helps maximize the value of returned items and increase operational efficiency; and
• In the UK, GXO Direct gives customers access to GXO’s retail services, including:
• Clicklink: A next day delivery service option for B2B retailers offering consumer click and collect services, and Technical Services: Access to the UK’s leading specialist in reverse logistics for electronics retailers and manufacturers

Gavin Williams, Managing Director, UK & Ireland, GXO, told LM that GXO Direct is a growth engine for businesses of all sizes.

“That's why the timing couldn't be better to launch GXO Direct in the UK. Businesses want to invest strategically so their inventory is ready for consumers. With our new offering, customers get flexible warehousing with fast onboarding, pay-as-you-grow pricing, and value-added services, like returns and repair, all at lower cost. GXO Direct is growing rapidly in the U.S., and we have high expectations for the UK. It's an exciting time because there's been a dramatic increase in collaboration and shared resourcing—from warehousing to retail space. That’s why the launch of GXO Direct is particularly timely as businesses plan for the future of flexible warehousing.” -Gavin Williams