SC247    Topics     Transportation    Air    UPS

Gilt Logistics and UPS Create an Elegant Customer Experience

Using UPS customized logistics, this e-retailer improved its bottom line and customer experience, becoming an industry leader in the process.


Customer experience is of the utmost importance in the world of e-commerce. Gilt thrills its customer base by featuring some of the world’s most inspiring clothing designs, culinary merchandise and travel experiences.

Gilt knew UPS would make a great partner to help deliver the customer experience needed to match the company’s reputation for luxury.

UPS offers a whole toolbox of services, so Gilt can give its customers anything they want. With UPS Worldport located just six miles from one of Gilt’s distribution centers, customers can opt to receive their orders within a day using UPS Next Day Air®.

They can even change delivery locations in-transit with UPS Delivery Intercept®. Gilt also benefits from inbound shipping and tracking management using UPS CampusShip® and Quantum View®.

Logistics has really helped Gilt take their business to the next level. Using UPS’s cutting edge technology Gilt has grown from a small, unknown company to the leader in its industry in just a few short years.

Download the UPS commissioned paper by comScore “Customer Experience Study.”

Article Topics


UPS News & Resources

Happy Returns Partners With Shein and Forever 21 to Simplify Returns
UPS rolls out fuel surcharge increases
UPS Struggles in First Quarter With Steep Earnings Decline
UPS reports first quarter earnings decline
Amazon Logistics’ Growth Shakes Up Shipping Industry in 2023
FedEx and UPS to Charge Additional Delivery Fees in Major U.S. Cities
Parcel Experts Weigh in on New Partnership Between UPS and USPS
More UPS

Latest in Transportation

Trucking Industry Pushes Back on Government’s Electric Mandates
Maersk Sees Silver Lining in Red Sea Shipping Challenges
Baltimore Opens 45-Foot Deep Channel Following Bridge Collapse
El Paso Border Delays Cost Juarez $32 Million Per Day in Economic Losses
Ranking the World’s 10 Biggest Supply Chains
The Top 10 Risks Facing Supply Chain Professionals
Walmart’s Latest Service: Ultra Late-Night Delivery
More Transportation

UPS is a global leader in logistics, offering a broad range of solutions for the transportation of packages and freight, including innovative delivery options for the global consumer market; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. More about UPS’s Contract Logistics capabilities can be found at: UPS Solutions.



View UPS company profile

 

Featured Downloads

Unified Control System - Intelligent Warehouse Orchestration
Unified Control System - Intelligent Warehouse Orchestration
Download this whitepaper to learn Unified Control System (UCS), designed to orchestrate automated and human workflows across the warehouse, enabling automation technologies...
An Inside Look at Dropshipping
An Inside Look at Dropshipping
Korber Supply Chain’s introduction to the world of dropshipping. While dropshipping is not for every retailer or distributor, it does provide...

C3 Solutions Major Trends for Yard and Dock Management in 2024
C3 Solutions Major Trends for Yard and Dock Management in 2024
What trends you should be focusing on in 2024 depends on how far you are on your yard and dock management journey. This...
Packsize on Demand Packing Solution for Furniture and Cabinetry Manufacturers
Packsize on Demand Packing Solution for Furniture and Cabinetry Manufacturers
In this industry guide, we’ll share some of the challenges manufacturers face and how a Right-Sized Packaging On Demand® solution can...
Streamline Operations with Composable Commerce
Streamline Operations with Composable Commerce
Revamp warehouse operations with composable commerce. Say goodbye to legacy systems and hello to modernization.