FORTE allows Delta to Reach 75% of all Major Markets with a 99% Picking & Shipping Accuracy

The Challenge
A division of Masco Corporation, Delta Faucet needed to design a facility capable of supporting its forecasted growth while allowing for future expandability and improved customer service levels.

Consolidating a three-facility network into one location needed to lower transportation costs and inventory levels across the supply chain, and result in a strategic geographic advantage for shortened delivery time to major markets.

The Solution
FORTE designed and implemented a new 255,000 sq. ft. distribution center in Jackson, Tennessee. After a WMS needs analysis, vendor evaluation and selection, the material handling system was integrated with the WMS utilizing FORTE’s Automation Director™ WCS.

Automation Director allows split case picks for retail, wholesale and direct-to-consumer warranty orders and automatically routes through six pick zones.

The Result
Now capable of transit to 75% of all major markets within 24 hours, the new operation has increased the speed of delivery while lowering transportation costs and inventory levels.

Customers are able to receive an entire order quickly and in one shipment, including products from other Masco divisions, for a heightened level of customer service. Picking and shipping accuracy now exceeds 99%.

“Delta made a significant investment in its distribution infrastructure and systems to ensure exceptional customer satisfaction. Working with FORTE was the most effective
means of accomplishing our strategic objectives relative to the new CDC.” Delta Faucet