Logistics companies find themselves at the cross roads of demand-driven supply chain and customer satisfaction. Between logistics outsourcing, reverse logistics, an exploding e-commerce, import and export uncertainty, increasing transportation and storage costs, global economics and regulations, and razor thin margins - logistics companies need every advantage available to them to be a vendor of choice and remain competitive.
While technology is advancing processes with robotics, artificial intelligence and autonomous cars and trucks, people still power the supply chain. Logistics companies’ ability to flex and optimize their workforce is a key indicator of how agile they will be to meet their customers’ demands and compete as the markets continually shift.