AT&T Fleet Management Solutions Help Improve Fleet Performance and Efficiency

AT&T Fleet Management Solutions provides field workers such as long-haul, private, and commercial truck drivers with near real-time information on the status of deployed vehicles and equipment.

Businesses can gain new insights to save money on fuel, provide better customer service, and comply with industry and governmental regulations.

AT&T delivers bundled solutions to meet the needs of specific industries such as commercial, governmental, and long-haul trucking organizations.

AT&T Fleet Management Solutions deliver automatic updates to field managers which can help them identify quicker routes for drivers, track hours of service, pinpoint unnecessary idle times, inform the customer of a vehicle’s location, and monitor driver behavior and vehicle conditions to increase safety.

“Since 2012, we’ve seen an 85% increase in the number of end users for AT&T Fleet Management Solutions,” said Mike Troiano, Vice President, Advanced Mobility Solutions, AT&T Business Solutions. “Companies are looking beyond smartphones and tablets to help mobilize their business. We offer a full complement of fleet management services to help improve efficiency and performance for customers.”

Control labor and fuel with fleet management

Labor and fuel are often a fleet’s biggest expenses. AT&T provides ways to that can help you control both. Intelligent dispatching optimizes routes so you can save time, labor and fuel costs—and can help your drivers stay HOS compliant. Remote monitoring pinpoints problems so you can avoid unnecessary repairs, fuel expenses and fines.

Maximize scheduling and dispatch

Paperwork and manual administrative processes can drain valuable time and money. AT&T Mobile Fleet Solutions allow dispatchers to send delivery schedules and manifests directly to a driver’s mobile device. Drivers can collect job data on-site, document proof of delivery and even submit timecard information, quickly and in a highly secure manner.

Efficient fleet maintenance

Fleet efficiency requires a smart maintenance strategy. Real-time wireless data and automatic reporting of vehicle status can help identify when to schedule routine maintenance—and when to avoid expensive repairs. GPS-enabled location-based services and remote shut-off also can help avoid unnecessary fuel, insurance and liability costs.

Improve customer response times with fleet management

Meeting customer expectations is key to long-term success. AT&T Fleet Management Solutions provide the tools you need to improve response times and customer satisfaction.

Automated dispatch and real-time location tracking improve fleet performance while giving your customers narrower, more reliable estimates for deliveries and service times.

Download the White Paper: Choosing a Location-Based Application for Your Business

Family-owned HVAC business, I.C.E. Heating & Cooling, in Fredericksburg, VA, exemplifies a customer that was able to streamline operations after adopting the AT&T Fleet Complete solution. In an industry in which scheduled routes are always changing, being able to identify the closest driver to a dispatch site on a map enables them to reach customers faster, as well as be more fuel efficient. Dispatchers can also receive alerts for speeding, fuel overtime, and other vehicle maintenance information, helping to keep their technicians safe while on the road.

“We strive to provide the best service to our customers. With AT&T Fleet Complete, we know where our technicians are, we can get them to our customers faster, and we can better manage maintenance on our vehicles. Not only that; we saw a return on our investment for the solution within the first three weeks of using it!” said Brett Miller, CEO, I.C.E. Heating & Cooling.

AT&T Fleet Management Solutions support nine installed fleet hardware models, four tablet and mobile data terminal models, and three types of asset trackers. Businesses can choose between 15 different hardware options and have access to a web-based fleet management dashboard to monitor their fleets from virtually anywhere.

AT&T offers businesses a complete suite of mobile solutions to mobilize their people, processes, and assets. In fact, over 35% of AT&T Fleet Management customers are using additional mobile solutions to increase productivity within their workforce.

For example, customers also use AT&T Mobile Forms to update and transfer time-sensitive materials such as inspection forms, work orders, sales orders, and timesheets from a mobile device. Companies can electronically process real-time records to avoid reporting mistakes and more effectively manage their field teams.