Workplace - UPS Corporate Responsibility

UPS is one of the world’s largest employers in the private sector.

Our human resource strategy is to employ talented people regardless of their race, gender, gender identity, or sexual preference, and then invest substantially in training, educating and promoting them to increase their capabilities even further.

This is critically important to UPS because our workplace is as diverse as the world itself, and only a small proportion of our people work in a typical office building. Approximately 82 percent of UPS workers are involved in freight and package handling, driving motor vehicles, or both.

This means that our workplace includes the roads, streets and highways of the world as well as hundreds of warehouses and vast, complex air hubs. We expect our people to operate vehicles, equipment and information technology tools on deadline with minimal supervision; to be fully committed to safety; and to maintain a positive attitude toward customers and co-workers at all times.

We have great respect for people who can deliver this level of performance day in and day out, at every level of the company.

This in turn has produced a strong commitment to value individuals and develop them as workers and people. That is why we offer fair compensation, high-quality training, opportunities for education, open doors for promotion, and encouragement to become shareowners of UPS.

All these are matters of policy and tradition at UPS, and are discussed as such in the relevant paragraphs of this paper.