For Chad Earwood, CEO of eShipping, the day-to-day management of LTL shipments via EDI processes was taking up too much time and too many resources.
eShipping, part of the Engaged Companies, provides transportation management services and technology to manufacturers, distributors, and wholesalers on a global scale.
eShipping needed a communication technology that gave them real-time shipment information and freed up staff from waiting for EDI shipment data updates, constantly checking to make sure everything was in the right place at the right time.
“We were looking to find better ways to communicate in real-time with our customers and reduce manual tasks,” he said.
The company decided to pursue the SMC³ Platform for transactional LTL API connectivity.
With a full integration to SMC³’s tracking API, they projected a 20-percent reduction in the hours usually spent on dispatch, tracking, and routing tasks. Using the dispatch API, hours could be reduced by 30 percent.
In addition to integrating to SMC³’s dispatch and status APIs, as well as planning for future integrations of document and pre-pro tools, eShipping uses the high-horsepower, analytical APIs RateWare XL, and CarrierConnect XL.
Using a tool like RateWare XL allows eShipping to both quickly obtain LTL rates - the solution returns simple requests in milliseconds, but can also rate 60,000 shipments in a minute - and even audit LTL pricing.
This business all arose from eShipping’s need for a solution that improves upon EDI communications.
Download this case study, including RateWare XL and CarrierConnect XL data sheets, and find out how SMC³ and eShipping created a true API partnership.