Back when e-commerce only represented a single digit percentage point of overall sales and the threat from strong omnichannel players and pure play online retailers was neutralized by a shopper’s penchant for in-person/in-store shopping. Back then the average retailer could afford to meet the minimum requirements for an online shopping experience.
Retail sales are growing. Online sales and store sales are growing. The customer demand is there. The big question is whether you have the ability to meet that demand? The answer will come down to your willingness to adopt new strategies, technologies and processes to reshape your fulfillment strategy and succeed in the next phase of retail.
Download this paper to learn the 6 signs you've outgrown your order fulfillment strategy and to learn how to transform your fulfillment and grow your company.