Profitable Supply Chain Execution with Customer-and Event-Driven Optimization

The omni-channel world we live in requires online, cloud-ready orchestration of events and activities across an increasingly multiparty end-to-end supply chain.  Supply chain execution is both customer-specific and event-driven. 

This dictates that workplace devices be 1) always-on, 2) utilize device-to-cloud connectivity 3) and provide real-time statuses in support of a cloud-based “internet of Things” (IOT).  The connected customer demands the ability to “order from anywhere, fulfill from anywhere, and return to anywhere.” 

To ensure a seamless experience, the impacts are global and extend to the long-tail of the supply chain, from inbound source-to-pay and outbound order-to-fulfill/deliver.  To address this challenge, we recently presented research on 5 Key Steps to Build a Cloud-read Supply Chain.