How a $6 Billion Retail Company Achieved SG&A Savings of $50M with GEP

In this case study a large $6 billion retail company with multiple business entities sought to optimize its selling, general and administrative (SG&A) expenses and improve focus on expenditure for strategic priorities. The company partnered with GEP to streamline processes and improve spend visibility, resulting in a $50 million reduction in overall SG&A cost.

A retail company sought to gain much-needed visibility into indirect spend across categories and subcategories to have a better understanding of who was spending what, and where. The challenge was to establish cross functional governance and shift the mindset around spend from being budget-centric to being needs centric. By doing so, the company could align its spend more with strategic priorities and be more efficient going forward.

Objectives

  • Reduce SG&A expenses by 10%-20% by using levers above and beyond traditional procurement price levers
  • Improve visibility into “who spends what and where”
  • Shift spending from a budget mindset to a needs mindset
  • Reallocate budgets to align with strategic priorities
  • Establish a cross-functional governance structure consisting of finance, procurement and other stakeholders to enable and sustain the identified benefits

Approach

  • Partner with key stakeholders to drive sustainable cost reduction program
  • Identify policies and processes that can be tightened to gain visibility and control of spend
  • Increase visibility into savings by establishing ownership, managing data and developing reporting dashboards
  • Facilitate partnership between procurement and finance for seamless integration of savings structure
  • Improve cost of capital and cash optimization strategies

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