Empowering Supply Chain Resilience Through Conversational Artificial Intelligence

A Use Case: Using Proactive Insights and Actions for Improved Decision Making

Following the implementation of ConverSight.ai’s platform, MAVPAK, an Indianapolis based packaging material distributor focused on end-to-end packaging needs for large companies, experienced immediate results including significant savings on time, operations costs, and resources.

Since using the solution, they have seen a:

• 70% Decrease in report creation cost
• 80% Time savings for ad hoc queries
• 85% Reduction in order creation time

Additionally, they have seen significant shifts in internal alignment and positive improvements on productivity and efficiency across teams in alongside these realized benefits:

1. The organization as a whole has gained instant access to data which has eliminated the need to go off of gut feel. Now teams rely on factual and accurate information.
2. Efficiency in the organization has improved 10-fold. Hours creating reports have turned to seconds. Hiring additional manpower like a data analyst has been saved.
3. The process of inputting data into their systems leans on Athena to save time from MAVPAKs input service team.
4. By simply speaking to Athena, data input, extraction, and report merging and creation is seamless and non-technical for the end-users.

Most of all, MAVPAK found that the solution has opened a world of accessible data available for all of the organization’s employees to find.

“ConverSight.ai gives instant access to data that previously would take a data analyst to mine and build custom reports. Now, I can just ask Athena. The cost-benefit, simplicity, and speed of data access is unmatched” -Nick Campbell, Director of Operations, MAVPAK

Download this paper and discover how your organizations can empower its sales and service teams with insights to instantly generate reports and improve efficiency and customer service.