Customer Satisfaction From Proactive Communication

Since 1979, this industry leading manufacturer of transportation air conditioning systems has put their customers’ needs first. Their customers demand a lot from them, and in turn, the manufacturer must partner with and rely on service providers who align with their commitment to customer service.

When service standards began to slip and communication lagged with their current LTL provider, PITT OHIO stepped in with top level customer service and improvements to increase productivity resulting in 97% on time service and zero claims.

PITT OHIO earned the manufacturer’s trust with communication, zero claims, and 97% on-time service. The manufacturers customers receive their air conditioners faster because of PITT OHIO’s next day service from Harrisburg, PA to Goshen, IN.