A specialized warehousing and transportation company, with warehouses on the East and West coast of the United States, first implemented C3 Reservations to manage the pickups of their customer orders.
Essentially, they receive container loads from the ports that they then break down in their warehouses, and then prepare a mix of TL and LTL truckloads to ship out to their customers across the country. Their WMS and in-house customer service software assists the logistics planning departments to determine which loads to stage on any given day.
At C3 Solutions, we learn a lot from our customers as their requirements often promote creative ideas that make our software even better applied to real-world applications. Aware that our software solutions aren’t the only answer for companies desiring to become shippers of choice, this case study is a great example of how a small software configuration change made a big difference.