While raw materials and worker shortages are well-known disruptions in the aerospace sector, preliminary research from global manufacturing tech firm TRIGO shows that 33% of late deliveries are the responsibility of the end customer.
“The reason we conducted that research is we could see in the past three or four years a kind of degradation of on-time delivery or decline of on-time delivery, and we wanted to understand where is it coming from?” says Matthieu Rambaud, CEO of TRIGO Group. “What we found out is that a substantial amount of the causes of late delivery were not supplier related, but actually they were customer related.”