Transportation News

Ensuring a Transportation Management System Can Provide Optimum Return on Investment

Time-consuming implementations and limited software capabilities are common reasons that technology sometimes doesn’t deliver the optimal return-on-investment.

Implementing New Technology

The goal when adding technology to current processes is to streamline operations, improve efficiencies and free-up internal resources like IT support.

In many scenarios, however, companies expend more resources implementing new technology than they save.

Before integrating a new tool or software into current processes, companies should consider their return on investment (ROI) and ask themselves, “will this technology solve more problems than it creates?”

Look for these warning signs when assessing a new technology’s potential ROI:

Slow implementations – Implementation processes should be fast and smooth, meaning that it’s easy to set up, integrate with other software, and transfer critical data back and forth. Out-of-the-box implementations with configurability let users customize their experience while still beginning to generate value straight-away. If the implementation takes months, or even years, that’s valuable time and money going down the drain even as the company’s requirements change, rendering the solution unusable. Companies should look carefully at their technology provider’s ability to implement quickly.

Not customizable on an ongoing basis – Once initial integration is complete, it’s important that tools for ongoing configuration are available to provide users the adaptability they need. Users should be able to easily modify settings, permissions, etc. to ensure changes in business needs don’t result in roadblocks. If every time business needs change, companies need to dedicate IT resources to make the alternations, that detracts from the technology’s overall ROI.

Unintuitive user experience – The experience of the user is of utmost importance. It doesn’t matter whether the technology has every “bell and whistle” available. If the interface is impossible to navigate the software will likely “sit on the shelf” unused. Great user experience makes it easier to train teams, successfully leverage money-saving features and avoid wasting-time misusing the system. ROI cannot be generated successfully if users need to be IT experts simply to use the technology.

No support from the technology provider – Technology providers shouldn’t sell their product and simply wave goodbye. Ongoing support and assistance means that companies can be confident in their ability to use technology over the long-term. A team of experts from the technology provider should work directly with users to determine the optimal setup and should offer both out-of-the-box solutions as well as fully customized ones. The provider should work side-by-side with users to ensure that the technology isn’t only a stand-alone tool, but a complete solution to meet their business needs.

Delivering Optimal ROI

Time-consuming implementations and limited capabilities are common reasons that technology sometimes doesn’t deliver the optimal ROI.

Without ongoing IT and customer support, users can end up feeling as though they would have been better off without the new technology.

Software like Kuebix TMS solves this issue by offering a modular, scalable and intuitive TMS platform which can be fully implemented and integrated with the help of Kuebix experts. From initial setup through routine use of the solution, Kuebix partners with users to ensure that their TMS is providing optimal ROI.

Read Gartner’s recently released Critical Capabilities for Transportation Management Systems to see how highly Kuebix ranks for usability, implementation, and adaptability.

Related Article: The ROI Trifecta and Your Transportation Management System

The ROI Trifecta and Your Transportation Management System

Related White Papers & eBooks

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The Complete Buyer’s Guide to Transportation Management Systems
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Effectively Managing Big Data in Your Supply Chain
In this white paper, we’ll explain what the term “big data” means to the typical supply chain, introduce effective strategies for managing and leveraging that data, show how one grocer is using predictive analytics to harness its own big data, and explain the “first steps” that companies need to take down the path to effective management of their big data. Download Now!


More Resources from Kuebix


Article Topics
Best Practices   Transportation   Transportation Management   Software   TMS   Transportation Management Systems   All topics


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The 24|7 Team is your direct pipeline to solutions for your business challenges. It's your opportunity to have supply chain and logistics experts look at your specific challenges and needs, and give you free, no-obligation advice, solutions, and information.

The 24|7 Team will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your Request for Proposal list.

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  Choose a topic for your RFP

Transportation RFP/RFI

The Transportation RFP is your direct pipeline to solutions for your transportation challenges. It's your opportunity to have logistics experts look at your specific transportation challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request.

Choosing the perfect software or system can be an indomitable challenge. Using this transportation/TMS RFP will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your Request for Proposal list.

Warehouse/DC Management RFP/RFI

The Warehouse Management Systems (WMS) RFP is your direct pipeline to solutions for your WMS challenges. It's your opportunity to have logistics experts look at your specific WMS challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request.

Choosing the perfect WMS solution can be an indomitable challenge. Using this WMS RFP will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your WMS Request for Proposal list.

Supply Chain RFP/RFI

The Supply Chain RFP is your opportunity to have logistics experts look at your specific challenges and needs, and receive free, no-obligation advice, solutions, and information. It simplifies finding a pool of likely partners, building your knowledge base, and preparing your Request for Proposal list. The companies in the Logistics Planner have agreed to respond to your request for in-depth information and follow-up, and your request is totally confidential.

Software/Technology RFP/RFI

The Software/Technology is your direct pipeline to solutions for your logistics information technology challenges. It's your opportunity to have logistics experts look at your specific technology challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request. Whether it's WMS, TMS, Mobile or Cloud, our pros can help.

The companies listed below have agreed to respond to your request for in-depth information and follow-up. Your request is totally confidential.

Executive Education RFI

The Logistics and Supply Chain Education RFI can help you identify the schools, coursework, continuing education, distance learning and certification opportunities available from leading logistics educational institutions.

Upgrade and improve your logistics and supply chain skillsets. Whatever route you choose—advanced degree, executive education, certification or distance learning—the time and money you invest in your education today can pay off in continued career success tomorrow. Contact leading universities and professional institutions for the information you need to prepare for the future.

Third Party Logistics RFP/RFI

This 3PL Request for Proposal (RFP)/Request for Information (RFI) can help you find the 3PL and 4PL providers that can meet your specific 3PL service challenges and needs. The 3PL companies below will provide free, no-obligation third-party logistics advice, solutions, and information.

Ask your 3PL questions, you'll get answers. Simply complete the information, and detail your 3PL challenges. Then, check off the third-party logistics companies that you want to review your request.

1. Choose an RFI topic.
2. Enter your contact information and challenge.
3. Select companies and optional categories.
4. Submit.


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Your Challenge, Problem or Request *

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Select Transportation Companies

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  • 3Gtms
  • BluJay Solutions
  • CSX Trans. Intermodal
  • Kuebix
  • Landstar
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  • One Network
  • Pitt Ohio
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  • Quintiq
  • SEKO Logistics
  • SMC3


Select Relevent Categories

  • Air Freight
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  • TMS

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  • 3PL Central
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  • Zebra Technologies


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  • Auto ID & Data Capture
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  • 3Gtms
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  • Frontier Business
  • Kuebix
  • Landstar
  • Legacy Supply Chain Svs.
  • Logility
  • One Network
  • Purolator
  • Quintiq
  • SMC3
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  • TAKE Supply Chain
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Select Relevent Categories

  • Global Trade
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  • 3GTMS
  • 3PL Central
  • Apex Supply Chain Tech.
  • BluJay Solutions
  • Honeywell Intelligrated
  • Frontier Business
  • Kuebix
  • Logility
  • One Network
  • Quintiq
  • SMC3
  • Swisslog Logistics
  • Synchrono
  • TAKE Supply Chain
  • Zebra Technologies


Select Relevent Categories

  • ERP
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  • Landstar
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