eBay Enterprise clients reach more than $1 billion in ship-from store and in-store pickup sales
Omni-channel solutions provide full inventory visibility for stores and warehouses, manage the pick-and-pack functions within the store and contain the routing logic that determines the appropriate fulfillment location.
eBay Enterprise, an eBay Inc. company, has announced that its clients have achieved more than $1 billion in sales using its store fulfillment solutions in more than 6,500 stores representing 42 brands across three continents.
Leading retailers Ace Hardware, Shoe Carnival, Destination XL and Designer Shoe Warehouse have all successfully deployed store fulfillment solutions that provide full visibility of inventory in both stores and warehouses. A modular, cloud-based solution allows stores to fulfill e-commerce orders directly to the consumer.
The solutions manage the pick-and-pack functions within the store and contain the routing logic that determines the appropriate fulfillment location. According to a press release, the solution can be deployed in 90 to 120 days. Destination XL successfully deployed eBay Enterprise Ship-from Store in 90 days to more than 100 stores and continues to add stores monthly.
Kent Zimmerman, vice president of e-commerce at Shoe Carnival explained, “We needed to reduce the operational cost and complexity of managing siloed inventory for e-commerce while providing the wide assortment of styles that our customer expects. We have the ability to make our entire inventory available to the customer, no matter where they’re located. It really sets the stage for us to truly become an omni-channel company in the eyes of the customer.”
“Store fulfillment solutions like Ship-from Store and In-Store Pickup give online consumers access to inventory across stores, distribution centers, and even suppliers to deliver goods at the best possible speed and cost while preserving the best possible margin for brands and retailers – boosting sales, enhancing the consumer experience and improving customer retention rates,” said Craig Hayman, president, eBay Enterprise. “Adopting omni-channel strategies like this will be critical for retailers in 2015.”
From Thanksgiving to Cyber Monday in 2014, order volume via eBay Enterprises’s ship-from-store and in-store pickup solutions increased 34% and sales increased by 54% over the same period in 2013 in the US. Store fulfillment orders saw the highest growth numbers on Thanksgiving Day with a 210% increase in sales, while same-store sales for Thanksgiving, Black Friday and Cyber Monday increased by 62% over 2013.
