The continued disruption in logistics and supply chain operations has only accelerated the technology transformation within the industry. Due to this ongoing reality, new skill sets are necessary across the board as more technology and automation is integrated into supply chain operations.

Indeed, shippers as well as their third-party logistics (3PL) partners need to focus on hiring and training the right talent as they work to install their strategies to reimagine their future-proofed supply chain networks. And with the role of the modern 3PL quickly expanding, it’s now imperative for both sides to exercise frictionless communication, unparalleled visibility, and two-way innovation through staffs that are equipped with the skills and tools of the modern world.

As shippers continue to expect a better customer experience from their 3PL partners, having the right people with the right skills will only help 3PLs develop a long and trusted collaboration. In this session, our speaker discusses what shippers and 3PLs can do to attract and retain tech-savvy talent to be future ready.

Attendees will better understand:

• What talent capabilities should shippers assess when selecting a 3PL
• What technologies contribute to increased employee retention and satisfaction
• Steps shippers and 3PLs can take to better innovate together on talent strategies

Moderator

Michael Levans,
Group Editorial Director,
Supply Chain Group, Peerless Media

Speaker

Sarah Banks,
Managing Director,
Global Lead Freight & Logistics, Accenture

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