Creating Superior Customer Experiences through an Optimized Supply Chain
November 28, 2017
This paper describes in detail the Jagged Peak ACES model and how it can be used as a methodology for measuring each element of the order lifecycle and its impact on customer experience.
Making eCommerce Logistics Fulfillment Channels Work in Today’s Direct-to-Consumer Market
November 13, 2017
If brands can give customers a reason to buy directly from them - and provide adequate fulfillment - direct sales can be a successful channel.
Jagged Peak Expands FlexNet Fulfillment Network with New Partner LEGACY Supply Chain Services
November 10, 2017
Jagged Peak, Inc., a subsidiary of Singapore Post Limited and a leading provider of enterprise software and global end-to-end ecommerce solutions, has expanded its FlexNet fulfillment network in the U.S. and Canada with LEGACY Supply Chain Services.
Why Outsource Your Direct-to-Customer eCommerce Channel?
November 6, 2017
To better focus on their core competencies, more and more manufacturers recognize that outsourcing is an effective and economical way to manage their direct-to-customer (D2C) eCommerce channel.