Industrial Distribution

UPS report finds generational buying preferences are changing the traditional industrial model.

Amazon Business is a major threat to B2B distributors, but large distributors still have time to take action and come out ahead once the dust settles, and to succeed, distributors must embrace the new marketplace platform business model that Amazon also employs.

Companies must adapt amid rapid change fueled chiefly by millennials and a shift to e-marketplaces; a surge of purchases coming directly from manufacturers and e-marketplaces, bypassing distributors.

Take a deep dive into the minds of the 1,500 U.S. industrial products buyers UPS surveyed for their third Industrial Buying Dynamics study, the study’s white paper examines the major forces shaping industrial distribution today.

Manufacturers looking to leverage aftersales as a differentiator face an obvious dilemma: Ramp-up their existing in-house capabilities or collaborate with a third-party provider – or possibly both.

Manufacturers looking to leverage aftersales as a differentiator face an obvious dilemma: Ramp-up their existing in-house capabilities or collaborate with a third-party provider – or possibly both.

The challenges faced by industrial distributors are many, but they’re surmountable if companies are willing to re-examine how best to serve their customers’ needs today and tomorrow.

Industrial buying dynamics study, evolution of the distributor value proposition, highlights the growth of direct-from-manufacturer purchasing, B2B e-commerce, and a Millennial workforce.

Picking accuracy approaches 100% in system that also handles 1,000-liter fluid containers.