UPS resources

The 2017 UPS Pulse of the Online Shopper™ study, conducted by comScore, provides insights into online shoppers’ behaviors and preferences, results are categorized into three areas; constants, emergers, and movers.

This report summarizes results based on a survey of the GreenBiz Intelligence Panel, consisting of executives and thought leaders in the area of corporate environmental strategy and performance, who provide their expertise and perspective on advances in corporate sustainability.

The latest UPS Study shows avid online shoppers making more than half of their purchases with e-commerce, taking more control with smartphones, and technology is driving retailers to redefine their stores.

With so much visibility into this market, we’ve noticed that companies have varying degrees of success managing reverse logistics - as well as varying degrees of missed opportunities when not paying attention to this part of the total supply chain.

How China’s Economy, Developing Middle Class and Regulatory Regime Are Altering the Logistics Landscape.

UPS Pulse of the Online Shopper™ - A customer experience study 2014 - Retailers must address buyers' complex path to purchase.

Manufacturers looking to leverage aftersales as a differentiator face an obvious dilemma: Ramp-up their existing in-house capabilities or collaborate with a third-party provider – or possibly both.

The first connections in the UPS network were made in the early 20th century, when few automobiles traveled the roads, before the world’s first airline took flight, and decades before computers introduced us to bits and bytes, this was also long before anyone gave serious attention to sustainability in any shape or form.

The challenges faced by industrial distributors are many, but they’re surmountable if companies are willing to re-examine how best to serve their customers’ needs today and tomorrow.

Optimized for Growth: High-Tech Executives Adapt to Meet Global Demands.

Achieving Just-In-Time operational objectives requires the coordination of Production Planning, Sourcing and Logistics.

Embracing Risk: It's Time to Capitalize on Untapped Opportunities - Globally and locally, big changes are affecting healthcare delivery - and they are here to stay. What’s more, these changes present unique logistics challenges.

Download the attached electronic white paper for more information about the challenges faced by transporters of temperature-sensitive pharmaceuticals and the best ways to solve them.

By 2018, there will be 130 million of them, spending nearly three times as much, up to $307 billion, five years from now.

In this, the 6th annual UPS Pain in the (Supply) Chain survey, evidence emerges of a coming shift in the healthcare supply chain, as executives look to their supply chains to drive business change and meet business goals.