In today’s marketplace, more and more consumers are making their purchases through the internet.
Retailers are accommodating this change in buying habits by expanding their online sales channel. Similarly, web-only companies are also expanding into retail channels, continuing the growth of multi-channel retailing.
No matter how many channels you are using to sell your product, you face one overriding challenge; to deliver the perfect order on time to the customer while increasing sales and growing the organization, all at a the lowest possible cost.
With such a focus on speed and efficiency, the essential process of order fulfillment has become the best place to build and enhance the personal relationship between the retailer and the customer. As you begin to research the process of outsourcing your order fulfillment, ask yourself what you really want and need in a fulfillment business partner.
There are tremendous differences between one order fulfillment center and another, so it’s critical to develop a list of your specific needs that will enhance the operation of your company. The following list will help you get started in selecting the right order fulfillment service for you.
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