The 2022 Business Spend Management Benchmark Report

United by the Power of Spend

Today’s greatest business challenges require surpassing what procurement, finance, supply chain, and IT functions have traditionally done alone.

Every spending decision within a company carries the potential for exponential impact on business and the world. Uniting around the common thread of business spend is essential for fueling widespread success.

Business Spend Management is the method to harness the power of spend companywide. Businesses that capitalize on BSM can deliver purpose, performance, and profitability. Technologies like cloud platforms, machine learning, and AI have made it possible to optimize and manage business spend comprehensively, with complete visibility and control.

Coupa’s cloud-native, enterprise-grade platform powers all the technology capabilities you need for BSM at scale, including those needed to build resilient supply chains. Additionally, anonymized, aggregated community data can help you benchmark your performance, make better buying decisions, and improve continuously.

Why Community Data?

Traditional Business Spend Management (BSM) benchmarks, which are based on self-reported survey information, provide a useful but incomplete picture.

This report is the industry’s only collection of benchmarks based entirely on hard data from real business spend transactions (a.k.a. community data). We gathered these data points through the power of Community.ai, an initiative that combines data-driven insights with human-to-human connections.

By analyzing anonymized transactions from thousands of customers across the Coupa community, Community.ai is able to provide a deeper level of insight than with survey data alone.